Repairs & Maintenance

Cleaning & lubrication

Sand and grit are the enemy of anything that slides or swings. A packed track or a dry hinge makes panels drag and wears parts out early. A proper clean and the right lubrication of tracks, rollers and moving hardware brings the movement back and makes everything last longer.

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Sound familiar?

  • Panel drags or feels gritty as it slides
  • Track visibly packed with sand, dust or debris
  • Rollers wearing out faster than they should
  • Grinding or scraping sound along the track

Likely causes

Debris in the track

Sand, dust, hair and grit build up and jam the running surface.

Wrong or no lubrication

Missing or greasy lubricant makes it worse, dry sliding tracks need the right product.

Neglected maintenance

Tracks that are never cleaned wear rollers prematurely.

Safety: Low-risk maintenance. Avoid spraying oily lubricants into tracks yourself, they attract more sand and make dragging worse; a dry-type lubricant is usually correct for sliding tracks.

What a photo tells us

Send a clear photo and we can usually gauge:

  • How much debris and wear is visible in the track
  • Whether cleaning alone will help or rollers are already worn
  • The system type for the right servicing approach

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Repair or replace?

This is preventive maintenance, not replacement. Regular track cleaning and correct lubrication extends the life of rollers and seals. If the rollers are already worn, we combine cleaning with a roller replacement, see sliding-door repair.

Plan it here

Sliding-door symptom checker

Tell us how your sliding door or window is misbehaving. It builds a short brief you can send with your enquiry. Open the full tool.

How it works

Send a photo

Show the track and describe how the panel feels.

Assessment

We advise whether a clean-and-service is enough or rollers need attention.

Service visit

We clear and clean the track and lubricate correctly.

Advise

We show you simple upkeep to keep sand from packing back in.

Why your sliding door won't slide, and what fixes itGuide · Nine times out of ten, a heavy, noisy or derailing slider comes down to rollers, the track or alignment.
Not sure what is wrong? Send a photo and we will assess it honestly.
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Good to know

Frequently asked questions

Usually a dry-type lubricant, not an oily spray, oil attracts sand and makes dragging worse. We use the correct product and can advise for your system.

In a sandy environment, regularly. Building it into routine maintenance keeps panels gliding and protects the rollers, which are more expensive to replace.

Keep exploring

Related services

Repair

Hardware replacement & realignment

Handles that spin, locks that will not engage, wobbly hinges, a door that binds, worn or misaligned hardware is behind most day-to-day door and window faults, and most of it is quick to put right..

Learn more

Send us a photo

The quickest way to get help is a clear photo of the problem.

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