Repairs & Maintenance

Balustrade & railing repair

A balustrade is a safety barrier first. If a glass panel is loose, wobbly, cracked or a fixing has failed, treat it as a priority, we refix, re-clamp or replace to make the edge safe again.

panel

Sound familiar?

  • Glass panel loose, moving or wobbly
  • Handrail loose or detached
  • Cracked or broken balustrade glass (urgent)
  • Corroded or failed fixings / clamps
  • Gaps opening up between panels

Likely causes

Loosened or corroded fixings

Clamps, spigots and brackets loosen or corrode, especially outdoors and near pools.

Failed or cracked glass

Impact or stress damages a safety panel.

Movement in the substrate

The fixing base moves so the panel loosens.

Safety: This is the one to take seriously. A loose or cracked balustrade or railing that guards a drop is a fall hazard, keep people well clear of the affected section and do not lean on it. Tell us the location and drop in your enquiry so we prioritise a genuine safety issue.

What a photo tells us

Send a clear photo and we can usually gauge:

  • Where the balustrade is and the drop it guards
  • The fixing type and its condition
  • Whether glass is cracked or a fixing has failed

Send a repair photo

Repair or replace?

Loose fixings are refixed or upgraded; cracked safety glass is replaced with the correct type. Because this is a barrier, we do not patch over a safety problem, we make it properly sound or advise replacement of the affected section.

How it works

Send details urgently

Photos of the balustrade, the fixing and any damage; flag the drop.

Priority assessment

We treat barrier faults as a priority and confirm the safe fix.

Repair visit

We refix or upgrade fittings, or replace failed safety glass.

Verify

We check the barrier is sound before we leave.

Glass balustrade safety basicsGuide · A balustrade guards a drop, so glass type, thickness, fixing and top detail are chosen for safety, not just the minimal look.
Not sure what is wrong? Send a photo and we will assess it honestly.

Good to know

Frequently asked questions

Treat it as a safety issue and keep people clear of that section. It is often a loosened or corroded fixing, which we refix or upgrade, but we assess it as a barrier, not a cosmetic job.

Yes, we replace the affected safety-glass panel with the correct type and check the surrounding fixings.

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Send us a photo

The quickest way to get help is a clear photo of the problem.